I have discovered the key to having a conversation with a stranger at work. I am sure that regardless of the place in which you work, even if it is not a hospital where everyone hates the world, this magical tip will have you wishing to hit people across the head much less than previously.
Use their name when you speak to them.
I have found that when I need to call a fellow or a pharmacist or some random person from the company that supplies glucometers, they greet you in a way that includes their name. If you pick up on this and use their name, even if it is only once, while speaking to them, they instantaneously become nicer and try a little harder to help.
This also works with the impenetrable fortress of walled of nurse feelings. If you sneak a peek at their name tag and use it - miracles can happen.
I don't hate people as much at the end of the day thanks to this little tip. You're welcome.
1 comment:
I think you generally have the right idea, with one notable exception. That is when the nursing assistant's name is "Buster." Then it just sounds like you are a world-weary widowed cop interrogating a suspect.
"Listen Buster, I need that Foley out, pronto."
((heating up a coat hanger on a gas range stove))
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